I like the quality of products and they are very good value for money. My order arrived on time and on the scheduled day.
Consistently good products, affordable prices and service. Delivery drivers are friendly and helpful. Highly recommend Früt!
I have ordered online lots of times and I will keep on ordering from Frut. The prices are great and the quality of the products are excellent. Delivery is also very quick and efficient with a very friendly driver.
Love ordering from the online store, get so much more for so much less. The team helped with a clerical error on my side in no time as well, appreciate the great service and products.
The chocolate frut is absolutely delicious. The blueberry one bursts in your mouth with deliciousness. Love the banana one too. Have got the strawberry, but haven’t tried it yet.
Will definitely be getting more.
Fast Delivery from your driver with a smile. 💕
Thank you for the amazing service. Your deliveries are always on time with a smile. Dealing with online orders is a pleasure and never any glitches. Love the Fruit from Frut. Thank you
Amazing service. Always on time. I just love the frozen choclate fruit tried almost all of them. Will order again soon.
Hi Erica,
Thank you so much for the amazing review! 😊
We’re thrilled to hear you’re loving the FRÜT Choc range — and that you’ve already tried almost all the flavours! The chocolate-dipped frozen fruit has quickly become a team favourite as well
Thank you for the kind words about our service too. We truly appreciate your support and can’t wait to deliver your next order soon.
On the website it says:
"Orders placed by 3PM will arrive on your next delivery day" - this is not the case, as after I ordered my delivery time was > 5x days later. Good product but very late delivery (I stay in Bryanston/Sandton).
Hi Tiara,
Thank you for your review and feedback.
I’ve checked your order on our system (FRUT-25499), and your Bryanston/Sandton address falls under our Wednesday delivery route. Our website states: “Orders placed by 3PM will arrive on YOUR next delivery day” — referring to the next scheduled delivery day for your specific area, not necessarily the next calendar day.
I also entered your address into the delivery checker on our delivery page, which confirms Wednesday as your delivery day.
As your order was placed on Thursday, 7 May 2026 at 14:28, it unfortunately missed the Tuesday 3PM cut-off for the Wednesday route, and was therefore scheduled for the following Wednesday delivery run.
We do appreciate the feedback regarding the delivery timing communication, and we’re glad to hear you still enjoyed the product itself.
Kind regards,
As always, my order arrived on time, beautifully packed as always, everything still frozen and just so delicious. Thank you
Hi Vanessa,
Thank you so much for the wonderful review! 😊
We’re so happy to hear that your order arrived on time, perfectly packed, and still beautifully frozen — exactly the FRÜT experience we aim for every time.
And of course, we’re thrilled that you’re enjoying the FRÜT Choc dipped frozen fruits
Thank you again for your continued support. It truly means a lot to our team.
on you landing page you are advertising:
"Orders placed by 3PM will arrive on your next delivery day" - this is not correct - after the ordering process my delivery times were 6x days - the box was overfilled and not in original shape.
Hi Robert,
Thank you for your feedback.
I’ve checked your order on our system (FRUT-25484), and your area’s delivery day is Wednesdays, when typing in your address on our delivery pagee https://frut.co.za/pages/delivery . As explained on our delivery page, orders placed before 3PM arrive on your next scheduled delivery day for that specific area.
The delivery page also includes the following example:
“If your delivery day is a Thursday:
Order on Monday before 3:00 PM:
Your Früt still arrives Thursday (not Tuesday)
To receive Früt on Thursday:
Order by 3:00 PM on Wednesday”
As your order was placed on Thursday, 7 May 2026 at 10:25, it unfortunately missed the Tuesday 3PM cut-off for your Wednesday delivery route and was therefore scheduled for the following week’s delivery run.
We do however appreciate the feedback regarding the condition of the box on arrival, and we will address this internally with our packing team, as we always aim for orders to arrive in excellent condition.
Thank you for your support.
I've purchased frozen fruit several times and the service I received has always been great. From online order to delivery. Thank you🙏
Hi Ivonka,
Thank you so much for your kind review and continued support 😊
We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you’ve consistently received great service from online ordering right through to delivery — that is exactly what our team strives for every day.
Thank you again for choosing FRÜT SA, and we look forward to delivering many more orders to you 🙏
Excellent service and so happy to have the frozen fruit in my freezer. Thanks Frut!
Hi Rose,
Thank you so much for the lovely review 😊
We’re thrilled to hear you’re enjoying your FRÜT in the freezer and that you had an excellent experience with our service.
Thank you for your support — we truly appreciate it and look forward to your next order!
The Berries arrived three quarters frozen but were somewhat thawed. I am worried impact on the quality in the refreezing process. Micky
Excellent quality products and great value for money. Love the large variety and the fact that I can use it at my own pace from the freezer.
Ordered 12 items and all arrived fully frozen and properly packed.
Thank you for outstanding service, from user friendly website to the very friendly gentleman who delivered the delicious berries!
We’re based in Cape Town. Delivery was excellent and on time and fruit was in perfect condition. Thank you.
really wanted to love this service, but unfortunately, half my order arrived almost entirely defrosted.
Good day, Mariette.
Thank you for your feedback — we’re sorry to hear about your experience.
Please note that all our orders are delivered in refrigerated vehicles that are maintained at the correct temperature to ensure the cold chain is not broken. At this stage, we have not received similar complaints from other customers regarding defrosted goods.
That said, we would like to look into this further. Could you please confirm whether the order was left at a reception area or with security, and if it was placed in a freezer immediately after delivery? Additionally, if you have any photos of the defrosted items, kindly share them with us.
Quick delivery. High quality frozen fruits. Perfect for those morning smoothies.
Excellent products and service delivered with high precision, thank you very much guys for your care support
I read the reviews Frut team the other customers already highlighted the snags delivery times and poor customer service. If you can fix it will be great. Listen to your customers and find a way to resolve the delivery times and poor customer service.
Hi,
Thank you for your feedback.
Our delivery system is area-based, and all delivery days are clearly listed on the delivery page of our website. Customers simply need to check which day their area is serviced and place their order before 3PM the previous day’s cut-off to qualify for that delivery run. Here is where you can enter your address to check your area delivery day: https://frut.co.za/pages/delivery
For example, if your area’s delivery day is Wednesday, the order needs to be placed before Tuesday at 3PM.
We do however appreciate all customer feedback and continuously work on improving both communication and service levels.
